Visual steps NOTE: You will need internet access and 2 CAC readers on this particular computer for this to work.
Solution 2-2: This error is mostly seen when a Soldier tries to logon to a computer that is part of a domain that his / her account has been deleted (or never had an account).
Then find "Internet Explorer 11" in the right-hand list view, right-click on it and hit "Uninstall".
As for Windows 8, Microsoft decided to move IE 11 to the "Windows Features" section.
You'll need to crack open the Control Panel - Uninstall a program.
From here, you'll need to click "View installed updates" on the sidebar.
This happens when a computer is unplugged from the network for a certain period of time (45-60 days for most organizations) Solution 2-5: Unplug the network cable, logon (you will be logging on with cached credentials) then plug the cable back in.
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Once logged in, Double click the Activ Client Client Agent button (down by the clock in the lower right corner of your screen).
Click on Tools, Advanced, select Forget State for all cards. Solution 1-3: Go to: https://osd.mil/self_service , select Replace Certificate to avoid going to a RAPIDS ID card office.